1. Sales Terms
1.1 Purchase procedure: To buy, you simply have to follow the standard procedure, selecting the preferred quantity, product options and confirming in the cart. A few seconds after the purchase you will receive a confirmation by email. N.B: By placing the order in the expected stages, the customer declares that he has considered all the modalities provided to him during the purchase process and fully accepts the conditions outlined below.
1.2 Payment and Shipping: To pay the order, just select the method you choose in the confirmation process. Payments with Paypal, Credit Card, Apple Pay, Google Pay, Amazon, Satispay are instant, while if you have selected a different method, please do so within 48 hours. Payments made with Bank Transfer will be completed once they have been definitively arrived or electronically accredited. If you have instead selected the Mark (payment on delivery), you will have to wait for the delivery by the bellboy. The shipment will be made within 24 to 48 hours of receiving the payment.
2. Return or Replacement
GlassesRetro offers all its customers the right to withdraw from the purchase within 14 days of the current rules. Any return involves shipping the goods to the sender and, once the integrity of the product - which must be returned in the original condition - is checked, we will replace the product (depending on your choice). The Return is Free via Paypal! Read the full return policy by clicking here.
For those who need to receive an invoice, please fill in all the details of the billing addressduring the purchase process. The SDI Code and/or PEC are required for electronic submission of the invoice through the Interchange System.
It is very useful that you also communicate to us by email the need to receive the purchase invoice, so that you can read it promptly and speed up the issue. A Communication via WhatsApp is also fine at 327-3217739.
4. Products - Features and Prices
All our glasses comply with the European Directive 89/686/CEE according to the rule PR- EN 1836: 2005/A1:2007.
Unless otherwise stated, the prices of products published by GlassesRetro must be understood as VAT- The prices of products from time to time published by GlassesRetro cancel and replace the previous ones and are subject to their actual availability. GlassesRetro reserves the right to confirm or change the prices of products published on its website or in information leaflets and advertising material, at the time of confirmation of the Customer's order. The technical and functional features related to the products published by OcchiRetro through its own promotional messages and information leaflets are those communicated by the respective manufacturers. GlassesRetro takes no responsibility for the veracity and completeness of this information. Products are not provided for trial. Although the operators of GlassesRetro can provide guidance on the characteristics of the products, the customer is responsible for the choice of the products ordered.
5. Flag Policy
Once you have executed the mark order, make a binding commitment to conclude the transaction, paying the expected amount on delivery. Last-minute second thoughts are not allowed, once the order is confirmed on the site, it is immediately registered and is ready to escape from the warehouse. So you can NOT:
- Refuse delivery or don't pay the bellboy, sending the package back.
- Cancel the order when the shipment is already on the go.
You are of course protected by the Right of Return (point 2), but only AFTER you have regularly received and paid the order on delivery. This is because the Mark has a service cost that US company anticipates, paying it immediately to the shipping company that will deliver the order. So, in addition to being completely incorrect, it is illegal to refuse to pay on delivery, precisely because you have a debt to us related to the cost of the mark, which we kindly anticipate. We warn you of this in advance, as there have already happened cases of "pseudo-customers" who refused delivery, not paying the order. Doing such a thing is a total lack of respect towards our work (as well as your consistency), but above all it goes entirely to your detriment. In fact, by failing to pay your order to the bellboy, you are obliged to compensate us for the Cost of Mark Service that we have paid for you to the shipping company, no later than 7 days from the date of non-delivery. After this term, we will legally entrust our Debt Collection Agencywith the practice of recovering the credit we have against you. And you will respond directly to the agency about the additional economic and bureaucratic burdens resulting from the failure to comply with your obligation.
6. PRIVACY GDPR, Cookies & Copyright
Principles: D.lgs. 196 of 30 June 2003 ("Personal Data Protection Code") provides for the protection of individuals and others in relation to the processing of personal data. In accordance with the above legislation (and subsequently adjusted to the new GDPR Regulation that came into force in May 2018), the processing of the personal data of the users of this site, will be based on the principles of fairness, law and transparency and the protection of the privacy and rights of each user. The entire Cookies policy can be reached by clicking here.
Treatment owner: under art. 13 of the D.Lgs. 30 June 2003 n. 196, regarding the protection of personal data, We inform you that the holder of the data processing provided by you is WonderStore individual firm – Legal Headquarters: Avenue of the South Pines 129, 80014 Varcaturo.
"7Pixel S.r.l., in the person of the legal representative protempore, is appointed responsible for the processing of the user's data (email address) for the management of requests for comment within the Trusted Program of the www.trovaprezzi.it site".
Cookies - Cookies is a text element that is inserted into the fixed disco fixed of a computer only after authorization. Cookies are used to streamline web traffic analysis or to report when a specific site is visited and allow web applications to send information to individual users. No user data is acquired by the site. Cookies are not used for the transmission of personal information, nor are persistent cookies of any kind used, i.e. systems for tracking users.
COPYRIGHT - The content, descriptions and photographs on this site are copyright protected. Any undue use - unless expressly authorized by our company - will be prosecuted in accordance with the law. The eyewear brand KISS is a registered trademark of our own, registered with the Italian Patent and Trademark Office with application No. 302016000033824 on 04/04/2016. It is also copyrighted and any misuse will be prosecuted.
7. Right of Withdrawal
In accordance with the d. lgs. 6 September 2005 206 (and subsequent changes and additions), the Consumer Customer, if not satisfied with the products or content of the services purchased from the Seller, will be able to return the products themselves or waive the right to provide the services and obtain a refund of the price already paid at the prepayment.
Operating mode: To do so fine The Customer must contact the Seller within 14 days after the delivery of the products or within 14 days after the purchase of the services, sending a communication via recommended A.R. (at WonderStore - Avenue of the North Pines 24 - 80014 Varcaturo), containing all the necessary information and useful to a correct elaboration of the practice of practice and refund. Such a communication must necessarily contain everything below: a. the express willingness of the Customer to withdraw all or part of the purchase agreement; b. the number and copy of the document (invoice or email receipt) proving the purchase of the order against which you intend to exercise the right of withdrawal; c. the description and codes of the Products with which the right of withdrawal is exercised. The re-accreditation, of the cost of the product alone, will be carried out by the Seller within 14 days of receiving the A.R. recommended communication mentioned above. Following the receipt of the communication with which the Customer communicates his willingness to exercise the right of withdrawal, the Seller, checked the correspondence to the above requirements, will agree, also by e-mail, with the Customer how to make the return of the products.
8. Applicable law and competent forum
This contract is governed by Italian law.
In the case of a consumer user, the Consumer's Residence or Residence Court will be responsible, if located in Italy. For any other dispute, the Court of Naples will be responsible.
You can use the European Union's extrajudicial alternative procedure accessible at the following link: https://ec.europa.eu/consumers/odr